Hi {{Name}},

Thank you for reaching out to Reis-Nichols Jewelers! We truly appreciate your submission and are honored to be part of your custom {{What type of jewelry would this be?}} design journey. We understand how meaningful a {{Custom Design Type}} project can be, and we’re excited to help bring your vision to life.

As expert jewelers proudly serving the Indianapolis community since 1919, we bring over a century of craftsmanship and experience to every piece we create. Our in-house designers use state-of-the-art CAD technologies and work closely with our expert bench jewelers — all on-site — to ensure the highest level of quality and personalization.

Next Steps:
A member of our Custom Design Team will review your submission and follow up within 24 to 48 hours. If you’ve requested an appointment, we’ll confirm that during our follow-up.

What You Can Do Now:
If you’ve already uploaded inspiration images — thank you! That’s incredibly helpful for our designers. If you have additional sketches, photos, or existing pieces you'd like us to consider, feel free to bring them to your consultation or share them when we connect. The more we understand your vision, the better we can bring it to life.

What to Expect After We Connect:
During our initial conversation, we’ll walk you through the design process, including timelines, design concepts, and how we move into the CAD and production phases.
Custom design timelines typically range from 2 to 6 weeks, depending on the complexity of your project.

A Note on Pricing:
Pricing is determined after a complete design consultation and scope review, which will take place at one of our store locations.

Your Privacy & Trust Matter:
We treat all custom inquiries with the utmost care and confidentiality. Your ideas, stories, and materials are safe with us.

If you need immediate assistance, please feel free to contact us directly at 317-255-4467 or visit either of our store locations during business hours.

We look forward to helping you create something truly meaningful.
Your story deserves to be told in a piece that lasts a lifetime.

Warm regards,
The Reis-Nichols Custom Design Team

East-West Engagement Rings

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